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The place to discuss Terminal Heist, the space piracy and defense game.

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#1 2016-02-25 01:13:51

cullman
Moderator
Registered: 2015-07-07
Posts: 139

Post Crash reports in here

I believe we have the bad checkins under control.  I know there is sometimes some client crashing, please report them here so we can run them down.

Thanks!

cullman

Please give as many details as possible.

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#2 2016-03-25 08:29:06

AMWhy
Member
Registered: 2015-09-08
Posts: 51

Re: Post Crash reports in here

Not a crash, but definitely a bug.  My house was robbed.  I watched the video first before thinking about repairs.  After the video ended, my house had gone and returned to a 2k starter.

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#3 2016-03-27 15:11:59

AMWhy
Member
Registered: 2015-09-08
Posts: 51

Re: Post Crash reports in here

Another house wiping bug: if you enter the tutorial from your house, it wipes it.

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#4 2016-03-28 16:12:56

cullman
Moderator
Registered: 2015-07-07
Posts: 139

Re: Post Crash reports in here

Thanks for the heads up it looks like we wipe the house if it's checked out for editting at all.  I am thinking about removing that tutorial button from the "terminal screen" in edit mode anyway.  I'll get on those.  We should have a new client coming out later this week with the new tile set,  I think you guys are going to like it - much more contrast, cooler graphics, etc.

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#5 2016-04-04 19:06:14

cullman
Moderator
Registered: 2015-07-07
Posts: 139

Re: Post Crash reports in here

AMWhy wrote:

Not a crash, but definitely a bug.  My house was robbed.  I watched the video first before thinking about repairs.  After the video ended, my house had gone and returned to a 2k starter.

AMWhy, I'm having a hell of a time trying to figure out was going on here.  According to the logs, you started a self test, never ended the self test and then pressed the tape button.  Any chance you had 2 clients open?  Did you start a self test and abandon it?

Did you come back from a robbery and immediately hit tapes?  Any more details you can give me would be appreciated. Did the client die or the next work turn red during any of these?

*Also, what client are you using.

Thanks!

Last edited by cullman (2016-04-04 19:18:06)

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#6 2016-04-05 03:24:00

AMWhy
Member
Registered: 2015-09-08
Posts: 51

Re: Post Crash reports in here

I'll help as much as I can.
There were two incidents.  The first was logging on to find my house robbed. When I clicked tapes from my house, it wiped my house.
The second, I was in my house and went to the tutorial.  It wiped the house.
If I remember right, there was a third incident where I clicked menu... Perhaps mid self-test, and instead of getting a menu, it wiped the house.  That is likely what the problem relates to.

I have two accounts: Mr Why and AMWhy
I play both accounts on the phone.  I've never had both open at the same time but I have switched between them a fair bit (close app, reopen, change log in info)
I play on iPhone 6s+
I can't see a version number anywhere, but it's been the same one for a good while now.

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#7 2016-04-05 17:25:03

cullman
Moderator
Registered: 2015-07-07
Posts: 139

Re: Post Crash reports in here

Ok thanks very much for the info.  We have figured it out, it's an iPhone bug.  Update coming soon.

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#8 2016-04-05 21:41:23

iAmGrizzly
Member
Registered: 2016-04-05
Posts: 2

Re: Post Crash reports in here

Can't type username and password for multiplayer in on galaxy note 5.

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#9 2016-04-06 18:02:57

cullman
Moderator
Registered: 2015-07-07
Posts: 139

Re: Post Crash reports in here

I had that problem on my S7 edge.  I'm not sure how to fix right now, but I will look into it.  In the mean time, try turning off swype entry and use the regular keyboard and see if that fixes your problem.

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#10 2017-04-13 22:35:40

SmokestormX
Member
Registered: 2017-04-13
Posts: 2

Re: Post Crash reports in here

IOS VERSION.

When you house is being robbed, there is a black screen with red text. "You terminal is currently being robbed yadda yadda"  . You cannot do anything from this screen, you cannot go back , you have to quit the app and relog.

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#11 2017-04-14 02:36:39

cullman
Moderator
Registered: 2015-07-07
Posts: 139

Re: Post Crash reports in here

Oh great, thanks for the bug report we will get it fixed.  The game is still in Beta and has only been in the app store for a couple of a weeks so "pardon our dust".  Welcome to the game, and please continue to give us any feedback and suggestions.  Also, I highly recommend checking out the single player game, it starts a little slow, but it gets pretty interesting in the triple digit levels, one of them took me 2 hours to solve the other day.  Also the terminal editor function has a lot of neat things that TCD and CastleDraft didn't have : https://server.terminalheist.com/editor.

Thanks!
-cullman

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